About Me
Enterprise AI leader and Cloud & Data strategist. I help orgs ship AI systems, modernize analytics, and improve operational outcomes across finance and enterprise platforms.
Education
- Master of Data Science - Deakin University
- MBA, Finance (pursuing) - IIT Patna
- PG Program in AI & ML - University of Texas
- Advanced Certification in Software Engineering for Cloud, Blockchain & IoT - IIT Madras
Skills
Programming
PythonSQLJavaScript
Frameworks & Tools
TensorFlowPyTorchKerasscikit-learnOpenCVTorchVision
Databases
SQL ServerPostgreSQLAzure Cosmos DBMongoDB
Platforms
AzureAWSPower PlatformGitHubAzure DevOps
ML & AI
Deep LearningNLPLLMsRecommendersSupervisedUnsupervisedRLTime SeriesAnomaly DetectionOptimization
Software & Analytics
Unit TestingMicroservicesREST APIsCloud DevEDAVisualizationStat InferenceHypothesis Testing
Operations
AgileSCRUMKanbanVendor MgmtKPI MgmtRisk MgmtBiz ReviewsReporting
Experience
Technical Advisor (Data & AI) — Microsoft
Dec 2023 — Present
- Roadmap for onboarding and supplier switch: +15% enterprise engagement.
- Process standards: +42% efficiency; spec-to-release quality: +25%.
- Escalation swarming: 20% faster resolution; led 17 engineers/3 TLs.
Program Manager — Customer Experience — Microsoft
Sept 2018 — Nov 2023
- Vendor SCRUMs: 95% SLA, 90% first-response.
- Self-service framework: +25% resolutions; vendor KPI loops: +20% efficiency, +7% satisfaction.
Program Engineer — Supportability — Microsoft
Oct 2016 — Aug 2018
- Automated communications for bug fix timelines and release updates; improved satisfaction; freed 20% engineer time.
- Cloud governance: +10% adoption; 2% fewer future escalations.
Projects
Contact
For inquiries or collaborations, send a message via the Contact page and I will get back to you.